Terms of Services

Standard Food & Beverage contract agreement Between Beli's Taste of Home and Client

  1. You agree on our service terms by accepting any estimate or invoice and ordering online on our website or any of Beli’s Taste of Home online platforms.
  2. Client’s Responsibility:

    1. Beli’s Taste of Home will be only a food provider as per the contract but can assist the client with the rental of equipment, hiring of service staff, rental of kitchen space, or commercial kitchen facility. Based on the Client menu selections, a list of equipment required will be provided to the event venue/hotel/banquet facility by Caterer.

    2. The Client must make sure the event venue provides the equipment to the Caterer. Payment for any extra hiring or renting of equipment will be the responsibility of the Client.

    3. The client is responsible for any damage to the venue or equipment caused by the client or their guests.

    4. It is responsibility of customer to check with location/venue for Propane based grill & any kind of setup on Venue. Cost of permit for the venue would be extra and would be specified in invoice.
  3. Guest Count:
    1. All prices quoted in an estimate/invoice or an order generated online by client is for a specific number of guests. When numbers drop, our overheads do not reduce proportionally, so our menu prices increase.

    2. If the number of guests exceeds the number booked: Increase in numbers of up to 10 to 20 people can usually be accommodated, but no allowances can be made if numbers drop. If the number of guests attending exceeds the number booked, we will inform the client that we will not be responsible if the food is not enough.

    3. If the number of guests is less than the number booked: If the number of guests attending is less than the number booked, we will still charge the total number ordered.

    4. For customers ordering Full service catering online through our website, Beli’s Taste of Home will give food quantity for specified number of people based on general appetite of customer’s party members; if customer wants to order for higher appetite, customer has to notify ahead of catering event for extra quantity to be added.
    5. Children will be charged the full rate after 12 years old; kids aged 6 to 12 will be charged 50% of the price. Beli’s Taste of Home will not be responsible for this and NO legal matters will be taken against Beli’s Taste of Home or its employees.

    6. Sharing of plates will be charged per person per plate

  4. Payments & Deposits:
    1. For events booked less than 1 week prior to the date, the client must pay the total amount in full at the time of booking. No different terms for payment plans are valid unless given in writing by Beli’s Taste of Home. The final guest count is required at the moment of booking.

    2. All applicable taxes and fees related to the Services provided under this contract shall be the responsibility of the Client and shall be included in the total amount payable to Beli’s Taste of Home.

    3. Booking for a catering is not considered confirmed until a deposit (30%) is paid by the customer to Beli’s Taste of Home. Any check/money order/cashier check is payable to “PATEL FOODS & SERVICES LLC”.
  5. Dietary Requirements:

    1. Beli’s Taste of Home will try to provide suitable adaptations to the client’s menu for any guests with special dietary requirements or allergies. We cannot, however, take responsibility for any guests unless advised in advance.

    2. Only those items possible in Vegan or Jain or No onion/garlic would be able to add in your menu. Please contact Beli’s Taste of Home to know more about those options if you have any questions
  6. Food Policy:
    1. Beli’s Taste of Home will prepare between 5% overage based on the final number of guests. Part of this coverage includes food for the staff and/or service providers

    2. It is not our policy to leave leftover food, as it must be discarded after two hours of being out due to health and government policies.

    3. We reserve the right to discard any leftover food. If you (the client) or any of your guests request to take any of the remaining uneaten food items, it means we are not responsible for any harm.

    4. We accept no liability for any food supplied to the client by another caterer or food products suppliers arranged by the client or other sources. We do not cater alongside other caterers until mutually agreed by both client and Beli’s Taste of Home in written contract.

    5. Ordering Appetizers with full service catering comes with lunch or dinner option when it comes to delivery. If you need Appetizers to be served earlier in your event, create different orders for whichever items you want earlier.
    6. We recommend to have Tasting for any kind of event catering so that we can customize the food based on the need of client/customer. We follow our original authentic and fresh receipes for all food catered if customer has not gone through tasting session/order.
    7. Beli’s Taste of Home will not be responsible for any dissatisfaction of service by mishandling of food by customer after delivery/pickup at/for the event/catering
    8. Beli’s Taste of Home is not responsible for harm or any issues arising from food allergens, if customer has not made clear allergen requirements to them in written.
  7. Cancellation:
    1. If the client needs to cancel the event for any reason, such as acts of God, riots, strikes, pandemics, weather conditions, or any other act beyond the client’s control, the client must provide written notice to the Caterer and shall not be liable for any cancellation charges.

    2. If client cancellation occurs within 15 days (2 Weeks) in advance of the event date, Beli’s Taste of Home shall be entitled to 100% of the estimated total cost. The client’s deposit will be credited against the cancellation fees owed. Any balance will be payable upon the notice of cancellation. If order is paid or partially paid with credit card than in event of cancellations, 3% extra fees will apply towards cancellation fees.

    3. In the event of unforeseen circumstances, event date/time can be changed with advance notice of no later than 1 week; Client agrees to pay any additional charges occured for the change in date/time for the event.
  8. Prices:
    1. Prices stated are subject to change according to the market price of products and with a final guaranteed number of guests.

    2. The caterer will inform the client of market price changes no later than 30 days before the event.

    3. The client will have the option of revising products and services to reduce costs prior to payment as described in the payment term. Upon payment, the final price is fixed and may only change due to a change in the number of guests or mutually agreed upon changes in the services and/or menu provided

    4. If service time / duration is extended with Customer consent, on the event service date, additional charges will apply. Additional charges will be prorated based on per hour with rates chargeable in half hour increments.
    5.  
  9. Change of Date or Venue:
    1. Beli’s Taste of Home will apply the entire balance of the client’s deposits and prepayments, towards another event, subject to Beli’s Taste of Home availability. All costs are subject to change

  10. Damage:

    1. Beli’s Taste of Home assumes no responsibility for any damage or loss of merchandise, equipment, furniture, clothing, or other valuables before, during, or after the event. The caterer will do everything possible to ensure that all the client’s supplies, rentals, and equipment are cared for and maintained in good working order without damage. When providing the location for the event, the client understands that accidents, breakage, and/or damage may occur.

    2. Beli’s Taste of Home will not be liable for any damage or loss unless caused by the willful negligent actions or conduct of the Caterer or its employees

  11. Tasting:
    1. Food tasting is done only on selected available days and times. Please contact us for details. We charge $100.00 for the couple and $50.00 per person plus tax for extra guests, this is not refundable.
  12. Transportation or Destination Charges:
    1. For orders made through website for delivery option, curbside delivery is only included. customer is responsible for food trays & containers to be picked up at specified location of delivery. Delivery person from Beli’s Taste of Home will wait no more than 15 minutes while delivering the order.
    2. All transportation is not included. This will be adjusted to the distance from our kitchen to the venue.
    3. Beli’s Taste of Home may charge you more for Delivery In Park/Venue may depends upon venue location ( Multiple Floors, Elevators, Stairs in way, Beach, Remote Tents). Please include in comments at checkout what are the requirements of delivery. 
    4.  If location is more than the accessible range, customer has to specify before order is delivered/setup and Beli’s Taste of Home will be able to accommodate the request with additional $100 charge. If customer has not specified the exact location of setup/delivery and if its out of accessible range at the time of delivery, customer is liable to pay additional $200 for the same.
    5. Minimum Order Venue Of $350 Required for Delivery + Sales Tax.
    6. Beli’s Taste of Home will apply any Charges of Insurance paperwork based on venue requirements. This will be specified on invoice apart from the menu customer orders through website.